Tammy Billings has worked in marketing and biz dev for decades and has plenty of experience with restaurant technology. In this far-ranging conversation, we talk about the past, present, and future of the industry. Plus: Want to get Kristen fired up? Talk about ethics in podcasting.
Topic Time Stamps:
1:20: Grubhub brings back Seamless in New York City
7:50: A little podcast housekeeping: we do not pay guests! Guests do not pay us!
9:30: Welcome, Tammy (and even more pay-for-play commentary)
16:26: We’re back on track! More on Tammy’s background, how she found her way to the hospitality business, and how she’s helped multiple companies get acquired.
28:48: Where are we now in the restaurant business? Is this time evocative of any other?
33:57: Who will keep winning? And will the big players start swallowing each other?
37:51: Why people who worked in restaurants make the best restaurant tech founders and employees
44:49: How (and why) private equity ownership makes for challenging restaurant dynamics

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