The kiosk provider will invest in scaling its solutions with new and existing partners and scaling its technology capabilities, including its patented AI solution that analyzes each order in real-time to offer personalized upsell recommendations.
Bite, a provider of kiosk solutions for fast-casual and quick-service restaurants, has secured $9 million in Series A funding.
Bite’s self-service kiosk software provides the ability to drive digital ordering at fast-casual and quick-serve restaurants. Bite’s in-store ordering platform currently helps more than 1,100 restaurant locations improve labor efficiencies and leverage powerful personalization, resulting in check sizes growing by an average of 20%. Bite’s software is highly customizable, user-friendly, and seamlessly integrates into existing tech stacks, ensuring improved order accuracy, increased throughput, and enhanced customer satisfaction.
“The restaurant industry is facing a very challenging environment, struggling to generate profits in the midst of an unprecedented labor shortage, rising minimum wages and cost inflation,” said Brandon Barton, CEO of Bite. “Bite’s self-service kiosk software gives restaurants the tools to succeed in this environment, by leveraging our technology for tasks that can be digitized and reallocating labor to higher priority responsibilities, including greeting guests, preparing food and managing the handoff of completed orders.”
Barton added: “Coupled with our use of AI to personalize the ordering experience, we are also able to help offset increasing labor costs by driving higher average checks per order.”
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