Author: Corey Hines

Retailer plans to add Bite kiosks to QSR concepts this year. Read the full article below.

Bite, the intelligent kiosk ordering software for fast casual and quick-serve restaurants and C-stores, today announced the appointment of two new members to its board of directors: Tracy Kim, CEO of Dig, and Kevin Fish, SVP Digital, Wingstop.

“We have done a lot of work in trying to get those first three visits to happen fast. Our whole program is built around that.” The brand’s program features a number of digital tactics that are looking like jackpots.

How the Korean fried chicken brand is breaking franchise records with tech upgrades (think kiosks), bold flavors, and a fresh take on catering.

As a result of streamlining operations with the kiosks, Wolf says he needs about five total employees, in comparison to Westchase, where he needed 20 at the start.

Bite’s ordering software is designed to delight customers with things like secret menus and surprise freebies. It was just named one of the world’s most innovative companies.

Bite has been named to Fast Company’s 2025 list of the most innovative companies in restaurants, dining, and food services includes Cava, Wonder, Wingstop, Dig, Bite, and more.

Bonchon, a global leader in Korean fried chicken, announces a franchise milestone with its 150th U.S. store opening in February. The restaurant brand anticipates that technology adoption will increase with many existing and new stores introducing kiosks. Through its partnership with Bite, Bonchon’s kiosks give customers a user-friendly, intuitive ordering experience. In tests, kiosk orders resulted in higher check totals and more satisfied guest experiences.

The one-two punch of a new app-less loyalty program combined with the recent deployment of ordering kiosks